Privacy Policy

36 Straight Golf Co. LLC

This Privacy Policy describes how 36StraightGolfCo.com (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from the Site.

 

Contact

If you have questions about this Privacy Policy, want more information about our privacy practices, or would like to make a request or complaint, please contact us at:

Email: Contact@36StraightGolfCo.com

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

For purposes of this policy, “Personal Information” means information that identifies, relates to, or could reasonably be linked to an individual.

Device Information

Purpose of collection:

  • To load the Site accurately

  • To analyze Site usage and improve performance

Source of collection:

  • Automatically collected through cookies, log files, pixels, tags, or similar technologies

Personal Information collected:

  • Web browser type

  • IP address

  • Time zone

  • Cookie data

  • Pages or products viewed

  • Search terms

  • Interaction with the Site

Order Information

Purpose of collection:

  • To process payments

  • Fulfill orders

  • Arrange shipping

  • Provide order confirmations and invoices

  • Communicate with you

  • Screen for fraud or potential risk

Source of collection:

  • Collected directly from you

Personal Information collected:

  • Name

  • Billing and shipping address

  • Payment information

  • Email address

  • Phone number

Customer Support Information

Purpose of collection:

  • To provide customer service and support

Source of collection:

  • Collected directly from you

Personal Information collected:

  • Any information you choose to provide when contacting us

Email & Text Marketing

With your permission, we may send you marketing communications via email or text message, including product updates, promotions, and order-related reminders such as checkout reminders. You may opt out of these communications at any time by following the unsubscribe instructions included in the message.

Sharing Personal Information

We share your Personal Information with trusted service providers to help us operate our business and fulfill our services, including:

  • E-commerce and payment processing platforms used to operate our online store

  • Shipping and fulfillment partners to deliver your orders

  • Analytics and marketing tools to understand customer behavior and improve our offerings

We may also share your information if required to comply with applicable laws, regulations, legal processes, or lawful government requests, or to protect our rights.

We do not sell your personal information. 

Behavioral Advertising

We may use your Personal Information to provide advertisements or marketing communications we believe may be relevant to you. This may include the use of cookies or similar technologies to understand how customers interact with the Site.

You can opt out of certain targeted advertising by adjusting your browser settings or using industry opt-out tools such as those provided by advertising platforms or the Digital Advertising Alliance.

Using Personal Information

We use your Personal Information to:

  • Offer products for sale

  • Process payments

  • Ship and fulfill orders

  • Communicate with you

  • Provide customer support

  • Improve our Site and services 

Retention

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. 

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your personal information

To exercise any of these rights, please contact us using the information above. 

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used

  • Request access to or deletion of your personal information

  • Opt out of the sale of personal information (we do not sell personal data)

You will not be discriminated against for exercising your privacy rights.

To make a privacy request or learn more, please review our full Privacy Policy or contact us at Contact@36StraightGolfCo.com. 

Cookies

Cookies are small data files placed on your device when you visit our Site. We use cookies to:

  • Improve Site functionality

  • Remember your preferences

  • Understand how visitors use the Site

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the Site. 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. Updates will be posted on this page with the revised effective date.